Despite the fact that most engineers spend a major part of their careers in some leadership capacity or the other, the truth is that a vast majority of them are often dissatisfied with the transition from “engineer to leader”. Much of this frustration is caused by a lack of preparation and training. This is where the intensive and practical nature of this course assumes significance. It is designed in such a way that mid-level executives and technical professionals can easily update their leadership skills and position themselves to adopt a leadership role in their respective corporations.

This online course examines the importance of creating results through people, by starting with personal leadership and then growing to being a leader of people. The key components of effective leadership is the ability to develop, motivate and equip people by being able to communicate clearly, manage conflict, develop creativity and coach effectively. You will gain the knowledge and resources to immediately put these components into practice.

YOU WILL LEARN

• The ability to lead engineers and technical professionals
• A valuable toolbox of skills and tools
• Time management skills and steps that can double your team's productivity
• Skills to make conflict work for you and not against you

WHO SHOULD COMPLETE THIS COURSE?

• Mid-level managers
• Technical professionals
• Those who want to update their leadership skills and position themselves to adopt a leadership role in their company
• Operations, marketing, human resources and customer service executives
• Project managers
• Team leaders and technical professionals
• First-line supervisors

CONTENT SUMMARY

INTRODUCTION TO LEADERSHIP

• Program introduction
• How is leadership for engineers different?
• Engineer to leader – changing paradigms
• The leadership imperative
• What is leadership?

PERSONAL LEADERSHIP

• What is personal leadership?
• Cause and effect
• Be > do > have
• Setting goals
• Time management
• Life balance
• Ten personality traits of exceptional leaders
• Three stages of leadership influence
• Essential skills for leadership
• Personal leadership toolbox

CARING – PEOPLE SMART

• Introduction
• Understanding behaviour
• Behavioural summary
• Team building
• Assessing styles
• People smart toolbox
• Skills application exercises

COMMUNICATION SKILLS

• Introduction
• Understanding how behavioural styles affect communication
• The communication process
• The power of questions
• Active listening
• Nonverbal communication
• Tonality patterns
• The power of rapport
• Authentic interaction – the Johari window
• The power of constructive feedback
• Three basic styles of communication
• Communication toolbox
• Skills application exercises

CONFLICT MANAGEMENT SKILLS

• Introduction
• Sources of conflict
• Five conflict management styles and when they are appropriate
• Assessing your own conflict management style
• Growing with constructive conflict and reducing destructive conflict
• Collaboration as a way of life
• Conflict management toolbox

CREATIVITY AND PROBLEM SOLVING

• Introduction
• Principles of creativity
• Brainstorming techniques
• Brain writing
• Problem solving
• Creativity and problem solving toolbox

COACHING FOR GROWTH

• Introduction
• Sport and the coaching model
• Five areas of coaching
• Performance centred coaching
• The role of questions
• Metaphor outlines
• Useful coaching models/tools
• Coaching toolbox